Frequently Asked Questions

Everything you need to know about shopping with Dancovershop

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your shipment's progress in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.

Which payment methods do you accept?

Dancovershop accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements against our chart to find the perfect fit, as sizing may vary between different collections.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.

What should I do if my item arrives damaged?

We take great pride in our quality control, but if you receive a faulty item, please contact our customer support team within 48 hours of delivery with photos of the damage for a priority replacement.